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Added:08/19/2026 11:44

FLEX Course 2: Demand Flexibility Customer Program Design (90 Day Access)
Prices:
Members: FREE
Non-Members: FREECourse Description:
Demand Flexibility Customer Program Design equips participants with the skills to develop and optimize customer-focused demand flexibility programs. This course covers essential program design considerations for integrating demand flexibility into utility planning, enhancing customer engagement, and leveraging data for renewable energy management. Participants will also explore the key value drivers that make demand flexibility beneficial across the energy ecosystem. By the end of this course, attendees will be able to design, implement, and evaluate demand flexibility programs that align with both customer needs and utility goals.Learning ObjectivesEvaluate program design strategies that effectively incorporate demand flexibility loads within utility planning frameworks. Analyze the customer journey, identifying ways to enhance engagement and satisfaction in demand flexibility programs. Utilize data tracking and management tools to support demand flexibility in renewable energy systems. Identify and assess the value drivers of demand flexibility, recognizing their impact on customers, utilities, and broader energy goals.
Offers 0.2 CEUs/ 2 PDHs with passing score of 70% on end of the course quiz.
AESP is accredited by the International Association for Continuing Education and Training (IACET). AESP complies with the ANSI/IACET Standard, which is recognized internationally as a standard of excellence in instructional practices. As a result of this accreditation, AESP is authorized to issue the IACET CEU. AESP instructors disclose in advance that they have no interest in any product, service, or material discussed during the course. This information is stated orally and in the training course handbook.
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FLEX Course 2: Demand Flexibility Customer Program Design (90 Day Access)

Prices:
Members: FREE

Non-Members: FREE

Course Description:

Demand Flexibility Customer Program Design equips participants with the skills to develop and optimize customer-focused demand flexibility programs. This course covers essential program design considerations for integrating demand flexibility into utility planning, enhancing customer engagement, and leveraging data for renewable energy management. Participants will also explore the key value drivers that make demand flexibility beneficial across the energy ecosystem. By the end of this course, attendees will be able to design, implement, and evaluate demand flexibility programs that align with both customer needs and utility goals.

Learning Objectives

  • Evaluate program design strategies that effectively incorporate demand flexibility loads within utility planning frameworks. 
  • Analyze the customer journey, identifying ways to enhance engagement and satisfaction in demand flexibility programs. 
  • Utilize data tracking and management tools to support demand flexibility in renewable energy systems. 
  • Identify and assess the value drivers of demand flexibility, recognizing their impact on customers, utilities, and broader energy goals. 

Offers 0.2 CEUs/ 2 PDHs with passing score of 70% on end of the course quiz.




AESP is accredited by the International Association for Continuing Education and Training (IACET). AESP complies with the ANSI/IACET Standard, which is recognized internationally as a standard of excellence in instructional practices. As a result of this accreditation, AESP is authorized to issue the IACET CEU. AESP instructors disclose in advance that they have no interest in any product, service, or material discussed during the course. This information is stated orally and in the training course handbook.

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